Gap Filler
A cancellation shouldn't mean an empty hour.
The moment a slot opens, Gap Filler offers it to your waitlist and “call me if anything opens” clients, and books the first one who says yes.
How it works
What happens, step by step
- 1
Detects the gap
A cancellation, reschedule or no-show-risk flag opens a slot in your calendar.
- 2
Offers it smartly
Texts matching waitlist clients in priority order: right service, right staff member, right time window.
- 3
Books the first yes
First confirmation wins. Everyone else gets a polite “it's been taken, you're still on the list.”
Hi Dana! A 3:00 PM gel manicure just opened up today at Luna Lash Studio. Want it? Reply YES to grab it.
YES!
It's yours: today at 3:00 PM. See you soon!
Controls & guardrails
You set the rules. It follows them.
- Only offers slots that fit the service length and the right staff member
- Respects each client's preferred days and times
- Waves of offers, not a blast: no double-booking races
- Quiet hours and opt-outs always honored
What it moves
The numbers you'll see in your dashboard
Seconds
From cancellation to first offer
Priority
Waitlist order you control
Utilization
Tracked daily in your dashboard
Common questions
How do clients get on the waitlist?
From your booking page, from the AI front desk (“nothing Saturday? want me to text you if something opens?”), or added by your staff.
Can I limit it to certain services?
Yes. Choose which services, staff and time windows Gap Filler can fill.
Stop losing customers to voicemail.
Join the founding cohort: 30% off for 24 months and free white-glove setup. Only 15 spots.